Credit Card Balance Protection
Protect the ones you love!
The Credit Card Balance Protection Program will cover the outstanding balance of your credit card, in the event of the death of the principal cardholder. The program is designed to protect your family against the burden of outstanding debt and pay off the card when you can’t!
Get the Credit Card Balance Protection Program automatically when you apply for a credit card. If you don't have a credit card, you can now apply for a credit card.
Enjoy the many benefits
- Protect your loved ones
- Cover outstanding balance
- Premium calculated on the monthly balance
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Right for you if you want
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Cardholder Service and Assistance
For just a small premium a day, you can be assured that:
Your family will not be burdened with credit card debt in the event of your passing away. Your entire outstanding credit card balance will be paid up to a maximum of USD 25,000.-
How much does our Credit Card Balance Protection Program cost?
Our Credit Card Balance Protection Fee costs just US$0.30 cents per USD 100.- dollars of your credit card balance.
How is our Credit Card Balance Protection Program Fee calculated?
The calculation is made based on your outstanding balance when your statement is produced. For example, if your balance is USD 1,000 the Balance Protection Fee is just USD 3.00 that month or about USD 0.10 a day. You are only charged when you have an outstanding balance on your statement. The fee will be added to your Visa credit card account.
The Credit Card Balance Protection Program is applicable for the following Orco Bank Personal Credit Cards:
- VISA Classic
- VISA Gold
- VISA Platinum
You can access your accounts and make transfers any time using Orco Bank Online or Orco Bank App. Our representatives are available to answer your questions over the phone, by email or via WhatsApp.
During Business Hours:
For assistance during business hours, please contact our Contact Center via:
- Telephone: (+599 9) 732-7000 (Local Number Curaçao)
- WhatsApp: message (+599 9) 518-7000
Customers in Bonaire can also call our branch at (+599) 717 2000.
Customers in St. Maarten can also call our branch at (+1) 721 544 4744.
After Hours:
For assistance after hours, please contact our Contact Center from Monday till Friday till 6:00PM and on Saturday and Sunday from 09:00AM to 1:00PM, via:
- Telephone: (+599 9) 732-7070 (Local Number Curaçao)
- WhatsApp: message (+599 9) 518-7000
In case of emergency in Curaçao please call (+599 9) 732-7090 (for lost or stolen credit cards) or (+599 9) 732-7091 (for Credit Card Information).
In case of an emergency abroad please call +1 800 325 3678 or +1 727 570 4881 (Lost or stolen Credit Cards). For Visa Card Member Assistance call +1 800 396 9665 or +1 410 581 9994.