Orco Bank ensures continuity of superior services post-asset transition in Curaçao and Sint Maarten
Orco Bank N.V. on Thur, 15 Fbn 2024 13:14:26 PM GMTOrco Bank is delighted to announce that the Centrale Bank van Curaçao en Sint Maarten (CBCS) has given its approval for Orco Bank N.V. on January 15th, 2024 to acquire the assets of CIBC FirstCaribbean in both Curaçao and St. Maarten. This marks the beginning of a substantial transition phase which will span across two territories, involving several thousand accounts, and is expected to take a few months to complete.
According to Mr. Edward Pietersz, CEO and Managing Director of Orco Bank: “As we embrace this significant transition, acquiring the assets of CIBC FirstCaribbean in Curaçao and Sint Maarten, our priority remains steadfast – ensuring the continuity of superior services that our clients have always valued.” Teams from Orco Bank and CIBC FirstCaribbean are collaborating closely to facilitate the completion of this transition without any disruption to client services.
The acquisition of CIBC FirstCaribbean's assets is a landmark in Orco Bank's journey, reflecting our dedication to the financial well-being of our clients in Curaçao and St. Maarten. Throughout this transition period, our focus is on clear and continuous communication with our clients, ensuring they are well informed and supported every step of the way, stated Désirée Alberto-Martina, Managing Director in charge of the bank’s operations.
The bank plans to utilize various communication channels including social media, and traditional media, as well as direct communication through email and regular mail, to ensure that our clients are fully aware of the developments and any changes that may affect them.
Orco Bank is committed to continuing the legacy of providing exceptional customer service through a comprehensive range of products and services designed to meet the financial goals of our clients in Curaçao and Sint Maarten.
As we embark on this new journey, we want to assure the communities of Curaçao and Sint Maarten of our unwavering dedication to their financial well-being and the quality of service they have always enjoyed.
For support customers may reach out to the dedicated CIBC FirstCaribbean helpdesk: Email: customer.support@orcobank.com, Telephone: (+599 9) 732-7070 or the Orco Bank dedicated webpage for the latest news and updates https://www.orcobank.com/CIBC-updates.